Frequently Asked Questions
Everything you need to know to keep your pace and hit your goals.
What is the average delivery time for high-performance gear?
We process all orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I find the right shoe size for my running style?
We provide a comprehensive size guide on each product page. If you are between sizes, we recommend sizing up by half a size to allow for foot swelling during long-distance runs.
What is your return policy for athletic apparel?
We offer a 30-day 'No Sweat' return policy. Items must be in original condition with tags attached. Please note that for hygiene reasons, socks and compression undergarments cannot be returned once opened.
Do you offer professional discounts for coaches or athletes?
Yes, Run Havoc supports the community. Please contact our support team with proof of certification or athletic credentials to apply for our Pro-Elite discount program.
Are your products covered by a warranty?
All Run Havoc equipment and apparel come with a 6-month manufacturer warranty covering defects in materials and workmanship under normal use conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.